Raise a concern
Contact Daniel at daniel@virnumwealthmanagement.co.uk or 07585 905 539. A summary of the complaints procedure is available on request and when your complaint is acknowledged.
Quilter Financial Planning Complaints Department
Sunderland SR43 4JR
Email: QFPcomplaints@quilter.com
Telephone: 0191 241 0700
Financial Ombudsman Service
If we cannot settle your complaint you may be entitled to refer it to the Financial Ombudsman Service. Eligibility depends on the circumstances and the product or service involved.
Visit the Financial Ombudsman Service
Telephone: 0800 023 4567
Email: complaint.info@financial-ombudsman.org.uk
Financial Services Compensation Scheme
You may be entitled to compensation if a firm cannot meet its obligations. Eligibility and protection depend on the advice or product and the circumstances of a claim.
View the FSCS website for eligibility and current protection.